Rental conditions
Minimum age
Because the models are premium or sports cars, the minimum age is 21.
Driving licence
A category B driving licence, valid and held for at least 2 years. Additional conditions may apply for certain premium models.
Required documents
At pick-up, a national ID card or passport and a valid driving licence are required. Documents must be presented in original and be valid for the entire rental period.
Deposit
The deposit is paid or blocked at pick-up, depending on the payment method and the vehicle category. The deposit amount is communicated before the reservation is confirmed and is refunded after the vehicle is returned, provided there is no damage, additional cost or other contractual obligation.
Payment
Payment can be made by card, bank transfer or cash, depending on the available options. The reservation is confirmed after the advance payment or the full rental amount is paid, according to the reservation conditions.
Cancellation
Cancelling a reservation at least 48 hours before the pick-up time is free of charge. For cancellations made less than 48 hours in advance or in case of a no-show, fees or specific reservation conditions may apply.
Fuel policy
The vehicle is handed over with a certain fuel level and must be returned with the same level. If the fuel level is lower on return, the difference and any refuelling costs will be charged to the customer.
Kilometers included
The standard rate includes up to 300 km per day. Additional kilometres are charged according to the rate communicated for the booked vehicle.
Vehicle usage
The vehicle must be used responsibly and exclusively in accordance with applicable law and the terms of the rental agreement. Driving is permitted only for persons registered in the contract.
Returning the vehicle
The vehicle must be returned on the date, time and location set in the reservation, in the same condition as it was handed over, except for normal wear and tear. Any new damage found upon return may generate additional costs according to the contract.
Leaving Romania
Leaving Romania is permitted only with the prior approval of Gelvia Rent and subject to the conditions and fees applicable for travel abroad.
Late return
Returning the vehicle after the agreed time may incur additional charges. In case of a significant delay, the equivalent of one extra rental day may be charged, according to the reservation terms.
Cleaning
The vehicle must be returned in an appropriately clean condition. Excessive dirt, stains, unpleasant odours or the need for special cleaning may incur additional charges.
Traffic fines
All fines, tolls and penalties incurred during the rental period are the responsibility of the customer. If paid by Gelvia Rent, the costs will be recovered from the customer.
Accidents
In the event of an accident, the customer must immediately notify Gelvia Rent and the competent authorities and follow legal procedures. Leaving the scene of the accident or making arrangements without Gelvia Rent's consent is not permitted.
Breakdowns
Any breakdown occurring during the rental period must be reported to Gelvia Rent immediately. The customer may not carry out repairs without the company's prior consent, except in emergencies.